Frequently Asked Questions (FAQs)
At PetPJs, we’re here to help you find the best solutions for your pets. Below are answers to common questions about our products and services. If you need further assistance, feel free to contact our support team. We’re always happy to help!
Pet-PJ’s Product FAQ: All About Our Recovery Solutions
“Pet-PJ’s is a pioneering brand offering innovative, comfortable recovery solutions for pets.”
We provide an effective alternative to traditional cones with protective recovery clothing designed to keep pets safe, comfortable, and stylish during post-surgery or injury recovery.
“Use our detailed sizing guide for a perfect fit.”
Each product page includes a comprehensive sizing chart to help you measure your pet accurately. If you’re unsure, contact our customer support team for personalized assistance.
“Our products are durable and easy to maintain.”
Simply machine wash cold and tumble dry on low for the best results. Always refer to the care label for specific cleaning instructions.
“Yes, we accommodate all dog and cat breeds.”
Our versatile designs ensure a comfortable fit for a wide range of sizes and breeds. Check the size chart on the product page to find the perfect option for your pet.
“Absolutely! Designed for safe, stress-free recovery.”
Pet-PJ’s recovery suits offer a protective and comfortable alternative to cones, preventing pets from licking or scratching their wounds while promoting healing.
“Contact us immediately for assistance with damaged products.”
If your item arrives damaged, please reach out to our support team with your order number and photos of the damage. We’ll arrange a replacement or refund promptly.
Pet-PJ’s Purchase FAQ: Ordering and Payment Questions
“Use our detailed sizing guide for a perfect fit.”
Each product page includes a comprehensive sizing chart to help you measure your pet accurately. If you’re unsure, contact our customer support team for personalized assistance.
“Yes, we accommodate all dog and cat breeds.”
Our versatile designs ensure a comfortable fit for a wide range of sizes and breeds. Check the size chart on the product page to find the perfect option for your pet.
“Contact us immediately for assistance with damaged products.”
If your item arrives damaged, please reach out to our support team with your order number and photos of the damage. We’ll arrange a replacement or refund promptly.
Pet-PJ’s Shipping FAQ: All You Need to Know About Delivery
“Yes, we ship worldwide!”
View available shipping options and rates at checkout. If you have questions about international shipping, contact our support team for more information.
“Easily track your package with the provided tracking number.”
After your order is shipped, you’ll receive a tracking number via email. Use it on the courier’s website to stay updated on your delivery status.
“Contact us immediately for assistance with damaged products.”
If your item arrives damaged, please reach out to our support team with your order number and photos of the damage. We’ll arrange a replacement or refund promptly.
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