Privacy Policy
How we protect your information
We want your pet to be completely comfortable. If your suit isn’t exactly right, our return and exchange process is quick and hassle-free.
Last Update: March 6, 2025
At Pet Pjs (“Company,” “we,” “us,” or “our”), your trust matters. We want you to clearly understand how we collect, use, and protect your information when you interact with our website www.pet-pjs.com (“Website”) or our connected services (such as social media pages, email, and online forms).
This policy explains what data we collect, why we collect it, how long we keep it, and with whom it may be shared. By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Website.
For European Union (EU) users, Pet Pjs acts as a “Data Controller” under the General Data Protection Regulation (GDPR).
Information We Collect
We may collect information that identifies you directly, such as:
- Full name
- Mailing/billing address
- Email address
- Telephone number
- IP address
- Workplace information
Why we collect it: To fulfill orders, provide customer service, send offers or updates (you can opt out of marketing at any time), improve our services, and maintain account access.
How long we keep it: For as long as your account is active.
Non-Identifiable Information
- Browser type and settings
- Operating system
- Session length and page views
- Referral links and search terms
- General location and demographics
- Purchase details and crash reports
Why we collect it: To operate the Website, improve user experience, and understand market needs.
How long we keep it: For as long as your account is active.
Sensitive Information
Automated Collection Tools
- Cookies: Small text files that remember preferences or log-in details. You can manage or block cookies at www.allaboutcookies.org.
- Flash Cookies: Managed separately through Adobe’s settings page.
- Web Beacons: Small files that track website visits or email opens for analytics.
How Your Data Is Shared
To run our site, we rely on trusted partners such as: Shopify, Klaviyo, Google, Microsoft, Facebook, Instagram, Pinterest, LinkedIn, Zendesk, Loox.io, Tidio, and others. They may access your information only as needed to help us provide services like payment processing, order fulfillment, or customer support.
With Third Parties
We may share your data:
- To comply with legal obligations (court orders, government requests).
- To protect rights, property, or safety (ours or others’).
- During a business sale, merger, or acquisition.
Children’s Privacy
Data Security
Your Rights and Choices
- Opt-Out of Marketing: You may unsubscribe from marketing emails anytime.
- Access and Correction: You can request a copy of your personal data or corrections to inaccurate information.
- Deletion: You may ask us to delete your data, subject to legal or contractual requirements.
- Do Not Track: Our site does not currently respond to “Do Not Track” signals.
GDPR Rights (EU Users)
- Access, correction, or deletion of your data
- Data portability in a machine-readable format
- The right to restrict or object to processing
- The right to withdraw consent
California Privacy Rights (CCPA)
- Request details about how we share data with third parties for marketing
- Opt out of the “sale” of personal information (we do not sell personal data)
- Request deletion of personal information, subject to exceptions
International Data Transfers
Changes to This Policy
Contact Us
If you have questions, concerns, or requests about this Privacy Policy, please contact us:
Privacy Compliance Officer
(855) 989-3733
[email protected]
📍 1321 Upland Dr. PMB 3696, Houston, Texas 77043
9 Sizes for All Dogs and Cats
Give your pet the freedom to eat, sleep, and recover comfortably with a breathable suit that protects wounds without a cone’s anxiety, always focusing on their well-being and happiness.
