Terms of Use
Clear rules for a safe and smooth experience
By accessing our website, you agree to our terms. These ensure a safe experience and outline how our services, orders, and content should be used.
Last Updated: September 2, 2025
Acceptance of the Terms
- These Terms of Use (“Terms”) are a legal agreement between you and Pet Pjs Recovery Suits LLC (“Pet Pjs,” “we,” “us,” or “our”) governing your access to and use of www.pet-pjs.com and any related content, functionality, or services (the “Website”).
By accessing or using the Website, or by clicking to accept or agree to these Terms when presented, you agree to be bound by these Terms, our Privacy Policy, and our Terms of Sale. If you do not agree, do not use the Website.
Eligibility
- The Website is offered only to users 18 years or older and legally permitted to access it. By using the Website, you represent that you meet these requirements.
Changes to the Terms
- We may revise these Terms at any time. Changes take effect when posted. Your continued use means acceptance of the updated Terms.
Access, Accounts & Security
- We may restrict or discontinue access at any time. You are responsible for securing your account credentials and notifying us at [email protected] of any unauthorized use.
Intellectual Property
- All content on the Website is owned by Pet Pjs or its licensors and is protected by U.S. and international law. You may use the Website for personal, non-commercial purposes only.
Trademarks
- Pet Pjs, the logo, and related marks are our trademarks. Do not use without permission.
Prohibited Uses
- You may not misuse the Website, including by violating laws, impersonating others, transmitting malware, scraping content, or engaging in fraudulent or abusive conduct.
Veterinary Disclaimer
- Content on this Website is for informational purposes only and is not veterinary advice. Always seek the advice of a licensed veterinarian regarding your pet’s health, surgery, or use of recovery garments.
User Contributions
- Interactive features may allow you to post content. By posting, you grant Pet Pjs a worldwide, royalty-free license to use such content. You are responsible for your posts.
Content Standards
- User Contributions must not be unlawful, defamatory, harassing, obscene, infringing, or misleading.
Copyright (DMCA)
- If you believe content infringes your copyright, contact our DMCA Agent at [email protected] with the information required under 17 U.S.C. §512(c)(3). Repeat infringers may have accounts terminated.
Privacy
- Information collected is governed by our Privacy Policy.
Purchases
- Online purchases are subject to our Terms of Sale and additional policies, such as Returns & Exchanges.
Geographic Restrictions
- The Website is controlled from Tennessee, USA. We make no claim that it is accessible or lawful outside the U.S. If you access from abroad, you are responsible for compliance with local laws.
Disclaimer of Warranties
- The Website and its content are provided “AS IS” without warranties of any kind. We do not guarantee accuracy, uninterrupted service, or freedom from harmful code.
Limitation of Liability
- To the fullest extent permitted by law, Pet Pjs and its affiliates will not be liable for indirect, incidental, or consequential damages. Our total liability to you shall not exceed US$100.
Indemnification
- You agree to indemnify and hold harmless Pet Pjs and its affiliates from claims arising out of your use of the Website or violation of these Terms.
Governing Law; Jurisdiction
- These Terms are governed by the laws of the State of Tennessee. Any disputes will be resolved in the state or federal courts located in Knox County, Tennessee, unless arbitration applies.
Arbitration; Class Action Waiver
- Disputes may, at our discretion, be resolved by final and binding arbitration before the American Arbitration Association (AAA) applying Tennessee law. You waive the right to participate in class actions.
Limitation on Time to File Claims
- Claims must be filed within one (1) year of accrual.
Entire Agreement
- These Terms, together with our Privacy Policy and Terms of Sale, constitute the full agreement between you and Pet Pjs.
Contact Us
We’re here for you if you have questions or concerns.
Pet Pjs Recovery Suits LLC
c/o Vanessa Couto de Magalhães Ferraz, DVM, Ms, PhD
1024 Ferrell Ln, Knoxville, TN 37932 – USA
Email: [email protected]
9 Sizes for All Dogs and Cats
Give your pet the freedom to eat, sleep, and recover comfortably with a breathable suit that protects wounds without a cone’s anxiety, always focusing on their well-being and happiness.
